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Planned spending:
Q1: N=301
Q2: N=432
Q3: N=537
Q4: N=465

Customer satisfaction:
Q1: N=301
Q2: N=332
Q3: N=432
Q4: N=410

Employee satisfaction:
N=230 1/08-5/08

Website satisfaction:
Q1: N=334
Q2: N=332
Q3: N=432
Q4: N=410